by Stephen Arthur | Oct 20, 2020 | Listings, Local Stack, Reputation, SEO
The short answer? YES, ABSOLUTELY!! At least, you should care about your Google My Business listing, if you care in any way about helping clients, growing your business or about how you’re perceived. Let’s talk about Gayle! She’s a frustrated... by Stephen Arthur | Jul 6, 2020 | knowledge pool, Reputation
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce... by Stephen Arthur | Apr 13, 2020 | knowledge pool, Reputation
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly...