by Stephen Arthur | Feb 18, 2021 | knowledge pool
Google Analytics is an incredibly useful tool in helping you understand your website’s traffic and performance. From time to time, you’ll need to allow someone to see your analytics…but you might not want them to be able to change anything.... 
by Stephen Arthur | Jul 6, 2020 | knowledge pool, Reputation
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce... 
by Stephen Arthur | Apr 13, 2020 | knowledge pool, Reputation
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly...